Privacy Policy
Last updated: May 30, 2026
1. Introduction
The Hair Vixens ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us. By using our services, you agree to the practices described in this policy.
2. Information We Collect
Contact and wig inquiries collect the details needed to respond, including your name, email, order reference, preferences, and any fit information you choose to provide. Selected cap sizes and wig specifications travel with your order to Shopify. You may optionally save cap preferences in this browser for reorders. Order contact, delivery, and payment details are collected through Shopify checkout; please do not submit payment card details through inquiry forms. Marketing signup is separate from ordering and customer support. We also collect browsing information through cookies and similar technologies as described below.
3. How We Use Your Information
We use your information to process and fulfill orders, communicate with you about your purchases, provide customer support, send promotional emails (with your consent), improve our website and services, detect and prevent fraud, and comply with legal obligations. We do not sell your personal information to third parties.
4. Sharing Your Information
We may share your information with trusted service providers who assist us in operating our business — such as payment processors, shipping carriers, and email marketing platforms. These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us. We may also disclose information if required by law or to protect our rights.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. You may also have the right to object to processing and the right to data portability. To exercise these rights, please contact us at info@thehairvixens.com.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at info@thehairvixens.com or through our Contact page.